Shipping & Delivery
Delivery within Australia
Jonquil is pleased to offer complimentary standard shipping on all orders within Australia.
Orders placed for in-stock items usually ship within 24-business hours.
When it comes to our complimentary standard shipping option, once an item is picked up, we estimate the time it takes for a delivery to be completed as follows:
- Sydney, Melbourne and Brisbane: 1-3 business days.
- Adelaide: 2-4 business days.
- Perth & Tasmania: 5-7 business days.
- Regional hubs (eg. Wollongong, Gold Coast and Geelong): 2-4 business days.
- Remote regional areas can take longer for delivery
Signature on delivery is required by default (if you want your package to be left at the door, please notify us in the instructions section during checkout). If you are not home for delivery, you will be left a re-delivery slip to arrange a suitable time or, in some instances your parcel may be left at a nearby pickup location.
Australian orders ship for free via Australia Post, Couriers Please, TNT, DHL Express or Fastway.
Delivery within New Zealand
Jonquil is pleased to offer complimentary standard shipping on all orders within New Zealand.
Orders placed for in-stock items usually ship within 24-business hours.
When it comes to our complimentary standard shipping option, once an item is picked up, we estimate the time it takes for a delivery to be completed as follows:
- New Zealand 3-5 working days. *Note: Up to 7 working days in rural areas
Signature on delivery is required. If you are not home for delivery, you will be left a re-delivery slip to arrange a suitable time or, in some instances your parcel may be left at a nearby pickup location.
Delivery costs to New Zealand do not include any taxes or duties, which may be applied by customs, and any duties or taxes incurred are the responsibility of the delivery recipient.
Delivery to the rest of the world
International orders are shipped at a flat rate of $45.
Orders placed for in-stock items usually ship within 24-business hours.
Please check our sizing chart to make sure our bedding fits your bed.
When it comes to our standard international shipping option, once an item is picked up, we estimate the time it takes for a delivery to be completed as follows:
- Depending on your location 3 - 15 working days.
Signature on delivery is required. If you are not home for delivery, you will be left a re-delivery slip to arrange a suitable time or, in some instances your parcel may be left at a nearby pickup location.
Delivery costs to International locations do not include any taxes or duties, which may be applied by customs, and any duties or taxes incurred are the responsibility of the delivery recipient.